MEMBER NEWS: Quality win for Finance for Enterprise

Our congratulations to NEN Member Finance For Enterprise – for achieving ongoing compliance to the ‘Putting the Customer First’ standard for the third time. Originally awarded in 2009, the organisation has retaining this accreditation every two years; maintaining compliance with the highly regarded quality standard. Mike Wildey, Customer First Assessor commented, “Finance For Enterprise have […]

Our congratulations to NEN Member Finance For Enterprise – for achieving ongoing compliance to the ‘Putting the Customer First’ standard for the third time. Originally awarded in 2009, the organisation has retaining this accreditation every two years; maintaining compliance with the highly regarded quality standard.

Mike Wildey, Customer First Assessor commented, “Finance For Enterprise have been accredited with the Customer First standard for several years and remain compliant as they have demonstrated that they continue to put their customers at the heart of what they do. They have a dedicated team of talented people who do much more than provide access to funding, they help their customers to make informed decisions and support them as their businesses evolve. They thoroughly deserve to be part of the Customer First family of accredited organisations”.

The Customer First Standard was born out of a Government initiative to improve levels of service in the business services sector and is now recognised as The National Standard for Customer Service.

“We are delighted to yet again maintain the Customer First accreditation, which shows our hard work and ongoing commitment to our customers”, said Paula Foreman, Operations Manager at Finance for Enterprise.

Here at National Enterprise Network, we know how hard working and committed the team are – so a big well done from us too…