Enterprise agency STANTA achieves 100% in Customer First Assessment

Enterprise agency STANTA achieves 100% in Customer First Assessment

St Albans Enterprise Agency (known as STANTA) were recently assessed by a Customer First assessor and are delighted that they were awarded 100% in all three areas of Customer Relationships, Market Awareness and People (30 categories in total).

St Albans Enterprise Agency (known as STANTA) were recently assessed by a Customer First assessor and are delighted that they were awarded 100% in all three areas of Customer Relationships, Market Awareness and People (30 categories in total).

STANTA  has been delivering business advice to pre-start and new businesses in the St Albans district for over 35 years.  Since June 2016, helped by funding from the European Regional Development Fund, they have been able to give 12 hours of advice and training to micro businesses up to 3½ years old and in the last five years have assisted over 1,000 businesses to start, grow and develop.

Many local businesses such as:  Dona Nichol from Chloe James,  Rebecca Youngs from The Social Den, Caroline Syson from  Pocket PA, have benefitted from the one to one advice given by STANTA and by their attendance at a wide variety of training courses, all of which are useful and relevant to business start-ups.

The assessor said:  “The absolute commitment to continuous improvement, underpinned by a team of motivated, engaged and highly skilled people will no doubt ensure the organisation capitalises on whatever the future holds.”

To help guide and grow STANTA in the future, two additional non-Executive Directors have been appointment to the Board, following the retirement of Andrew Rose who loyally served on the Board for over 25 years.

Laura Moxham, MD of YBA PPC, is recognised as one of the smartest internet marketers for Google Ads in the UK. Laura’s experience in starting and growing businesses and her drive to effect change will be invaluable to STANTA.

Chris Wallace, MD of Visionary Accountants in St Albans, is a Chartered Management Accountant with many years of experience in business. Chris has had close links with STANTA and the local business community for many years and brings plenty of experience to the Board.

In addition, Ginny Cooper is promoted to Director of Operations, recognising her increased responsibilities in the operation of STANTA, and particularly in response to the COVID pandemic.  Ginny said “I am really pleased that my commitment to STANTA, its clients and always putting the customer first, has been recognised and I very much look forward to working with Laura and Chris in the future.”

If you would like advice on starting a business or are seeking an office, email advice@stanta.co.uk or view  www.stanta.co.uk.